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Emily Wilkins Emily Wilkins

What's Wrong with the Traditional Job Shop Model?

I’m going to get real for a minute: you’ll never have a Radical job shop with the potential for increasing profitability and influence if you operate from the traditional service-based business model. Continually re-inventing the wheel to meet your customer’s every need is not profitable or scalable.

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Emily Wilkins Emily Wilkins

How to Build Better Relationships with Customers

When you run a custom manufacturing shop, you are providing a service to your customers, which means they are more than just a quick sale. If they’re a great customer, you hope to work with them long-term.

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Emily Wilkins Emily Wilkins

Why Job Shops Need Branding More Than Sales

I don’t care how rich you are: We are all blessed with the same amount of time and energy to use in a given day, and how you put these resources to work translates to your success rate. Do you use that time developing your brand to attract the customers you want, or hitting the pavement to sell your machine time?

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